Diamond Lake Auto Repair

When you take your vehicle and $100 oil change, and are given a $2,700 estimate for work that needs to be done, it’s kind of a shock to the system. Your check (I think his name was Wyatt) helped talk me down off of the ledge and we chartered a course of action that got my wife and me back to Iowa.

Took my 2011 Honda Civic in for A/C relay switch replacement, and front left ball bearing replacement. They quoted me 800 to 900 dollars for the repair. I authorized it. I get a phone call and they stated that they received the aftermarket ball bearing's part for a Honda Civic, but it did not fit in the knuckle. So, I asked how much more, and they said $1,400.00. They stated "Honda" told them that my model of Honda Civic has issues with the aftermarket part not fitting. So, without freaking out, I called Honda, who had a complete history of my car and asked if this would be true, and they stated that it did not make any sense since the Honda Civic is a very common car. When I confronted this repair shop with that information, they put be on a very brief hold, and came back and said, "We found the Part Bob". It is a shame when mechanics play these types of games, they just deepen the mistrust most people have in auto mechanics. Bye, Bye Honest 1 Auto Repair, never again. Suggestion: Please change your name to Dis-Honest Auto Repair

I usually get good service here. They did fix my issue by attempting the lowest cost option first and thankfully, it worked. Trying to coordinate shuttle service with front desk was a little chaotic and hard to know when someone would arrive. Hope they can smooth that process out so people are not left wondering and waiting. I got a lot of recommendations for vehicle maintenance based on manufacturers guidelines but still don't understand if my vehicle needs them. They seemed too busy that day to go through it with me.

Fast and speedy service, up front and honest, affordable and trustworthy.

Wonderful, trustworthy staff that care for your safety and walk you through their diagnostics. They explained from greatest to least importance on what needed to be amended. I so appreciate this crew! Thank you!

They were quick, easy to talk to gladly helped me get my car fixed after I needed to get more fixing done

Quick professional and honestly easy to work with they didn't mind that I was a bit scatterbrained and were super helpful getting my car back to full.

I had my car towed there when it died. It cost $200 for them to tell me my engine seized up and needs to be replaced. That's "1 hour of diagnostics."