Honest 1 is honestly an absolute RIP OFF. I brought my 2007 Buick LaCrosse in for brakes and rotors, they came back with a $6,600 dollar estimate. The cars only worth 3,500. They found every possible thing that could be fixed but didn't necessarily need to be. After speaking with the manager and explaining I only wanted the brakes done. He came up with a $1,900 dollar estimate. I called a different independent owned shop/mechanic the next day who gave me an $800 estimate on the same work. Thats an $1,100 difference.....when I picked my car up from honest 1 after that, the manager said "oh I could have probably got it down to $1,200......so basically wanted to bend me over for 700 bucks....ABSOLUTE CROOKS. DO NOT TAKE YOUR CAR HERE!!!!!! I REPEAT DO NOT BRING YOUR VEHICLE HERE!
Cody, thank you for giving us an opportunity to inspect your vehicle. We found items on your vehicle not up to MFG specifications and we always will tell you what we see. There is no pressure to repair anything we find doing our complete comprehensive vehicle inspection. We feel it’s in your best interest that we let you know the condition of the vehicle your family is driving in. Our pricing is based on servicing our customers vehicles with premium original equipment replacement parts. We do this because of the warranty we offer, 3 years – 36,000 miles parts & labor warranty Nation Wide. We did offer you a lesser option with a 12 month – 12,000-mile warranty and you declined because you were taking your vehicle to a friends shop in St. Paul. We are very sorry, but we can’t compete with your friend. Please reach out to Nick the manager if you have any questions.
- Honest-1 Auto Care Diamond Lake