Diamond Lake Auto Repair

This is my second time and Honest One and I must say it has been an outstanding experience. The guys here clearly care about their customers and are especially friendly. Besides the fair prices and amazing customer service, they also have the most inviting reception area Ive ever seen. Complete with comfortable chairs, TV, a children's play area, coffee and drinks, a PC and snacks! It has been so easy to do my homework here while waiting for my oil change. They are committed, dedicated and honest and truly do a great job. I highly recommend.

Rich gave great service. I have a VW Jetta TDI and often found service companies challenged to do simply work. Rich told me no problem and did it that day and reasonably priced. He also did my Ford F-150 with same results.

We have had a few service items repaired at this shop and have been very impressed. The first item was a fairly significant issue, and while it didn't quite get fixed on the first stop, the guys at the shop were great when we went back, took responsibility for the incomplete fix, and completed a fix without charging us for any duplicate work. Subsequent stops for lesser items have been very satisfying, as the shop worked hard to complete tasks in a short period of time, minimizing waits, and also completed work on short notice, which we really appreciate. The staff has always been pleasant, respectful, helpful, and has kept us updated. It's not easy to trust car repair services but this shop is really becoming a go-to place for us, which is especially helpful since we live right in the neighborhood.

Rich Fitzgerald and his colleagues are terrific at what they do. Diamond Lake Honest-1 staff are friendly, competent, and a pleasure to do business with. Their great amenities include a free snack and beverage station in the waiting room, a children's play area, and a complimentary loaner vehicle to use while yours is being worked on. Thumbs up!

Excellent service. Comfortable waiting area.

Excellent work at a reasonable price. No add-on rip-offs. Thanks a lot.

What problem I brought the SUV in was not longer a problem. A problem was found at half the price. Great that service center does honest work.

I can't say enough about the service and employees. Top quality all the way around.

Awesome awesome guys!!!

I was most pleased with the whole experience on my first visit. They told me how long it was going to take (and came in ahead of schedule). The waiting room was wonderful with CNN showing (NOT the cursed FOX) and free refreshments. They gave a detailed explanation of possible future service and things to watch out for. My highest recommendations *****.